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Capehart Family Dentistry Eliminates Stacks of Paper with PayMaker by FNBO

Capehart Family Dentistry Eliminates Stacks of Paper with PayMaker by FNBO

Every month Dawn Dworak, the controller at Capehart Family Dentistry, a dental practice with locations in Papillion and Bellevue, Nebraska, would go through stacks of paper on her desk to pay bills. Between having to pick up bills and payments from their two locations, sign checks and then manually enter the payments into their accounting software, efficiency and organization was greatly needed.

To address this challenge and streamline their payments process, Capehart Family Dentistry turned to FNBO to implement an automated payments solution. The result was an organized payments process that could be easily managed from any location.

The Challenge

Due the company’s manual payments process when paying 50+ bills a month, paying vendors was an organizational challenge. “It was taking a least a week for our vendors to receive payments,” Dworak said.

On top of the time it took to pay vendors, if a payment was lost or there was an audit, the paper-based system was even more time consuming and challenging. Seeking a way to better manage their payments and eliminate the stacks of paper, Capehart Family Dentistry worked with the team at FNBO to identify a solution that would meet their needs.

“I didn’t realize how much we needed PayMaker,” Dworak said. “It has simplified my life. I’m now able to track payments and my vendors are able to be paid faster.”

Dawn Dworak, Controller, Capehart Family Dentistry

The Solution

After reviewing Capehart Family Dentistry’s payments challenges, FNBO’s automated payments solution PayMaker was identified as the best solution to meet the company’s needs. Capehart Family Dentistry was able to easily enroll in PayMaker and automate their entire payments lifecycle. PayMaker was also identified as a good fit due to its ability to sync with QuickBooks, the company’s accounting software.

“PayMaker has made my bookkeeping system much more efficient,” Dworak said. “It’s so much easier to track payments and it integrates with QuickBooks.”

With PayMaker, a scan of an invoice starts the payment process without the need for paper filing. Once a digital copy of the purchase order or invoice has been entered into the system, it moves automatically to the proper employees for approval. Authorization is easily granted within the platform from any location. Additionally, if an invoice accidentally gets entered into the system twice or if the invoice has already been paid, PayMaker sends an alert.

Another perk of PayMaker is that it continues to track the status of the invoice. As soon as approval is received, PayMaker securely sends an electronic payment to the vendor. These payments are then automatically matched to the correct invoice.

Because of PayMaker’s security controls, Capehart Family Dentistry can pay vendors with ease knowing payments are made without sharing identifiable information, safeguarding accounts and reducing the risk of payment fraud.

Outcomes

Since implementing PayMaker, Capehart Family Dentistry can easily manage their payments process without sorting through stacks of paper. The company was also able to convert over 50 monthly check payments to ACH.

“I didn’t realize how much we needed PayMaker,” Dworak said. “It has simplified my life. I’m now able to track payments and my vendors are able to be paid faster.”

Now that Capehart Family Dentistry’s back office has gone digital, their team has more time to focus on what really matters—taking care of patients and managing the business. With the right tools and FNBO’s support, the organization has streamlined their entire payments workflow.

About PayMaker
PayMaker makes it easy to pay and get paid from anywhere. When using PayMaker, businesses can make payments and get paid with speed efficiency and security. Learn more about PayMaker or sign up for a free trial today.